Website help

Need help with your website?

If you have a website (or need one) and you're not sure what to do next, you're in the right place. You don't need the right words. Tell us what's going on in plain English and we'll work out the rest with you.

What do you need help with?

I don't have a website yet

We build a simple, fast website with what you do, where you work, photos and a way to contact you, plus your domain name and email if you need them. See how we build websites.

Ask about a website →

My website is old, slow or looks bad

If it doesn't work well on a phone or takes ages to load, we can tidy it up or rebuild it so it's quick and easy to read, keeping what's working.

Tell us about your site →

My website was hacked or has stopped working

Redirects, spam, warnings or a blank page. We recover what's worth keeping and rebuild it so it's far less likely to happen again. Read what to do if your WordPress site is hacked.

Get hacked website help →

I need something changed on my website

A new photo, a price, opening hours, a new service. Send us a message and we'll tell you what's involved. Small changes are usually done quickly.

Ask for a change →

I don't know who built my site or how to log in

It happens a lot, especially when the person who built it has moved on. We can usually work out where your domain, hosting and email are and help you take control of them again.

Get help finding it →

My website doesn't show up on Google

We set up the basics Google looks for: proper page titles, a fast phone-friendly site and your Google Business listing. No one can promise a number one spot, but we can make sure nothing is holding you back.

Ask about getting found →

I'm not sure who looks after my domain, hosting or email

Not sure what a domain or hosting even is? Our plain-English explainer covers it, or send us a message.

Ask about domains, hosting and email →

I need an online shop

We don't build full online shops any more. A specialist platform such as Shopify does that better for a monthly fee, and we can set up your domain and email to work with it.

Talk it through →
Where we work

Western Sydney, the Hills District, and online across Australia

Bright1 is based in the Hills District, and we're happy to meet in person across Western Sydney. You can also get everything done online, wherever you are in Australia.

Send us a message and you'll hear back within one business day from the person who'll actually do the work, not a ticket queue.

Not sure which one is you?

That's fine. Pick “Not sure yet” on the contact form and tell us what's happening in your own words.

Send us a message →

Not sure where to start? Tell us what's going on and we'll tell you the simplest way to sort it.

Get in touch